Privacy Policy - KICC

Last updated: October 2026

The Kenyatta International Convention Centre ("KICC") operates the KICC mobile application and website (kicctest.org). This policy explains what data is collected, why, and how it is handled.

Data collected

• Account data (optional): name, email, phone number on registration.
• Order data: delivery name, phone, county, town and address when an order or booking is placed.
• Usage data: pages visited, device type, approximate region - for analytics and performance.
• Uploaded media (admins/institutions): images and videos published.

How the data is used

• To fulfil orders, venue bookings and experience reservations (payment on delivery).
• To operate the marketplace, county portals and institutional profiles.
• To improve performance, security and content.

Sharing

Personal data is not sold. Data is shared only with service providers that run the platform (Cloudflare for hosting/CDN, object storage for media) under their own safeguards, and with authorities when the law requires.

Retention & rights

Order and account records are kept for audit and legal compliance. Access, correction or deletion of personal data may be requested at any time via [email protected].

Security

Data is protected with encryption in transit (TLS), access controls, and role-based permissions. No system is perfectly secure; safeguards are reviewed and improved.

Contact

KICC, Harambee Avenue, Nairobi, Kenya · [email protected] · +254 20 3261000